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KT AI is a SaaS-grade WhatsApp Business Service Provider (BSP) platform

Run WhatsApp at enterprise scale with control, automation, and real team workflows.

Onboard WABA faster, manage templates and approvals, operate a real-time multi-agent inbox, and automate journeys with rules, flows, and AI assistance — all with multi-tenant governance.

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WABA onboarding + number provisioning
Multi-agent inbox + roles + SLAs
Automation, flows, webhooks + APIs
InboxTemplatesAutomationAnalytics

WhatsApp grows fast. Operations break faster.

Most teams start with a tool. Then they hit template chaos, routing gaps, weak access control, and automation that can’t be governed. Enterprises need a platform layer — not hacks.

Onboarding delays

WABA ownership, numbers, and access are unclear — go-live takes weeks.

Template chaos

No clean approval tracking, versions, or standardized variables.

Inbox doesn’t scale

No real roles, audit trail, or SLA visibility across teams.

Automation is fragile

No event pipeline, weak webhooks, and limited integration control.

Enter KT AI: the platform layer for WhatsApp.

KT AI combines BSP operations, agent workflows, automation, and analytics in one governed system — designed for multi-tenant deployments.

Official WhatsApp Cloud API integration
Multi-tenant isolation and access control
APIs + webhooks for your stack
WABA onboardingTemplate approvalsReal-time inboxRules + flowsAI assistance with guardrailsAnalytics & reporting
Architecture / Workflow Diagram

Everything you need to run WhatsApp as a system

KT AI makes enterprise WhatsApp feel simple — without hiding the control you need.

BSP-grade onboarding

WABA setup, number provisioning, routing, and controlled access.

Operational messaging

Real-time inbox for teams with assignments, tags, and auditability.

Template operations

Create, version, submit, and track approvals with clarity.

Automation + AI

Rules, flows, bot journeys, and AI assistance with human handoff.

Analytics & reporting

Team performance, workload, and operational visibility.

Developer-ready

Webhooks + APIs to integrate CRM, ticketing, and internal systems.

Key modules teams evaluate in a BSP platform

Built to cover operations, automation, and integrations in one governed platform.

WABA onboarding & number provisioning

Provision numbers, map tenants, and keep ownership clean so routing stays reliable as you scale.

Template manager with approval tracking

Reduce rework with searchable templates, version control, status visibility, and standardized variables.

Real-time multi-agent inbox

Collaborate across teams with assignment workflows, internal notes, and operational visibility.

Automation engine + flow / bot builder

Automate what repeats with rules and flows — use AI assistance as a capability, not a risky black box.

Billing-aware operations

Align reporting with WhatsApp conversation categories and operational realities.

Developer APIs + webhook engine

Connect your stack with event-driven workflows, observability, and production-grade integrations.
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Why KT AI vs typical alternatives

Most tools solve one part of WhatsApp. KT AI runs the whole operating system — with governance, workflows, automation, and integrations built in.

Not just a chatbot tool

KT AI is a platform: onboarding, templates, inbox operations, automation, analytics, and governance in one.

Not only an inbox

Go beyond manual handling with rules, flows, and integration-ready automation.

Not just messaging pipes

Get production operations: visibility, workflows, roles, and admin/client panels for rollout at scale.

How it works

Connect your Meta assets once, run a real team inbox, then automate journeys and measure outcomes — without losing control.

1) Connect & onboard

Link Meta assets, set up WABA, provision numbers, assign ownership.

2) Operate at scale

Run a real inbox with roles, workflows, SLAs, and accountability.

3) Automate & measure

Deploy rules and flows, add AI assistance, and track outcomes.

Join teams running WhatsApp at enterprise scale

Trusted by businesses that need speed, control, and governance — KT AI helps you onboard faster, operate reliably, and automate with confidence.

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Industry use cases

KT AI is industry-agnostic — designed to support regulated, high-volume, and multi-team WhatsApp operations across sectors.

E-commerce & D2CSaaSTravel & HospitalityHealthcareEducationFintech & NBFCLogisticsAgencies (multi-client)

Enterprise-ready by design

Built for teams that need governance, reliability, and operational clarity — without sacrificing speed.

Multi-tenant isolationRole-based accessAudit-friendly operationsWebhook + event pipelineAdmin + client panels
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Frequently Asked Questions

Quick answers to common questions about onboarding, operations, and how KT AI fits into enterprise WhatsApp workflows.

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See KT AI running your WhatsApp operations end-to-end

Get a guided walkthrough across onboarding, templates, inbox, automation, and analytics — aligned to your org structure.

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